Learn all about Us.

Our Guiding Principles

We pride ourselves in delivering fantastic memorable vacations.  As a team our guiding principles are:

• We understand that hospitality is not just about the property, products, design, standards and efficiencies.  It's also about the people delivering the service and how we make our owners and guests "feel". 
• We conduct ourselves with passion and integrity.
• We perform our best when each of us individually takes responsibility for identifying and solving problems regardless of our role or title.
• Make it better than it was before.
• We dedicate ourselves to constantly evolve our skills, our practices, our standards and our technologies.  We move forward by never standing still. 
• We take full responsibility for our actions.
• The word "no" does not exist in our vocabulary - rather we always work to find a solution for our owners and our guests. 
• Listen.
• We serve ourselves by first serving others.  We approach life with a sense of gratitude rather than entitlement.

Our customers are the reason we exist. We have relentless focus on our Customer's Experience. We want their stay with us to be meaningful and we treat them with respect, care and integrity.

We look for dynamic, engaged, energetic additions to our team. We offer career path development for all team members. We bring our intelligence to work and we allow each other to use our knowledge, experience and motivation to contribute to a healthy bottom line. We create a culture of care and encourage all employees to keep growing their skills and evolve as a person, while helping grow the company. We want success for our employees because it means success for each other.

What Makes Us Different

We don't have a flag of our own brand to impose upon you. Instead we find out what is unique about you and develop your own brand. We work with resorts that want to rediscover the reasons why their guests have selected their location in the first place.  We work with those properties to creates resort experiences where guests would feel proud to have visited and can't wait to get home to tell their friends! Our speciality is working with Boutique Hotels are unique in origin and blessed with a great location.  We believe that everyone of our client hotels have a story, and we bring that story to life, in the way we present our services to our customers..

We have a team that have gone back to the basics of taking care providing great guest experiences, and who are proud to "get it right the first time" in dealing with all of our customers. We believe that each guest is important and have the curiosity to seek and experience new adventures. We don't believe that Azzurro Group is a company that just goes through the motions - we seek to find a level of service that truly satisfies our customer expectations. Our focus is on personalized service which can only be delivered in a small and intimate setting. We tailor our services to each resort and personalize it to them based on their story, and our shared vision for each property. We uncover what makes staying at your resort unique.

We communicate and engage with guests and all of our proud associated to ensure we are always on the same page. We don't just say this... it is our mission to deliver on it.